Frequently Asked Questions
Size
Size measurements are shown in each product page. If you are not sure what size you need, please feel free to contact us.
Shipping
Shipping Methods and Lead-time, We offer the following shipping services
- DHL Express Delivery taks 3-5 days. Real-time tracking services
- UPS Express Delivery taks 3-5 days. Real-time tracking services
- DHL Global Mail Delivery taks 10-20 days. Local post tracking services
Shipping Calculation
Shipping costs are calculated based on total gross weight of your order. For all Express services, price will step up every 500 gram. So, to get the optimum shipping costs, you may combine your order to reach the optimum weight.
Insurance
All shipping are insured by our company. If it is lost, we will resend or issue a full refund.
Import Taxes and Customs
The price on our website does not included taxes/duties at your country.
Packing and Handling
All in-stock orders are dispatched within 24 hours (except Sunday) after payment verified and cleared.
Payment
Payment methods
We accept the following payment
- PayPal
- Credit cards via PayPal
- Western Union
For returning customers and verified PayPal members, the payment are verified and cleared immediately. For unverified PayPal members, it may takes some time for verification.
Return & Refund
All orders can be returned and refunded within 7 days after received. Please contact us for more detail

